PulsePoint Respond
What's new in v4.16 for professional responders
PulsePoint Respond v4.16 adds significant new functionality for Professional Responders, including dispatch notifications based on assignment, hydrant and preplan map layers, dispatch destination imagery, and support for full incident narratives.
![PulsePoint Respond Unit Notification Apple Ultra](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Apple_Ultra_Face_No_Band_250px.png?w=250&h=278&auto=compress%2Cformat&fit=crop&dm=1667143556&s=59ba98f3958560c775fa3c814ec71546 250w)
Assignment-based Notifications
![PulsePoint Respond Hydrant Layer Selector Icon](https://pulse-point.transforms.svdcdn.com/staging/default/Hydrant_Layer_selector_Icon_278px.png?w=278&h=278&auto=compress%2Cformat&fit=crop&dm=1667174720&s=b7f6fd385aada31b34c72980be9133ae 278w)
Hydrant Map Layer
![PulsePoint Respond Preplan Layer Selector Icon](https://pulse-point.transforms.svdcdn.com/staging/default/Preplan_Layer_Selector_Icon_278px.png?w=278&h=278&auto=compress%2Cformat&fit=crop&dm=1667174502&s=7a5c27b833f21e50cca57f738d4502a5 278w)
Preplan Map Layer
![PulsePoint Respond Destination View Thumbnail](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Destination_View_Thumbnail_445px.png?w=445&h=278&auto=compress%2Cformat&fit=crop&dm=1667173642&s=56685efc794d05737bdc93f7ff0c2090 445w)
Destination View
![PulsePoint Respond Incident Narrative Thumbnail](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Incident_Narrative_350px.png?w=350&h=278&auto=compress%2Cformat&fit=crop&dm=1667174203&s=41ff4fc1ad12feb42212c14d1ede2ba8 350w)
Incident Narrative
Unit/Group Notifications
On-duty dispatch notifications for all incidents based on assignment
Unit/Group Notifications allow Professional Responders to receive dispatch notifications for all incidents based on assignment, such as station or apparatus (e.g., notify me of all incidents for Engine 31).
Agencies must define unit/group selection options before this feature is available to personnel.
![PulsePoint Respond Unit/Group Notification](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_MDSP_E35_PM35_TSN_600px.png?w=576&h=186&q=100&auto=format&fit=crop&dm=1673747438&s=d6d80ba46a820d4bf2e7c179561716b5 576w)
![PulsePoint Respond Unit Group Notification](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_SRV_Group_Unit_List_iPhone14_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1706806771&s=23b4c851d4a6655381fba5483caea222 350w)
![PulsePoint Respond Group Unit Selection Rogers FD](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Rogers_Group_Unit_List_iPhone14Pro_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1667231663&s=48a7e83760b568510057e61b12eeabb1 350w)
Rogers FD (AR)
![PulsePoint Respond Group Unit Selection UC Davis FD](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_UCDavis_Group_Unit_iPhone14Pro_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1667231644&s=a77ebcc5bbfcf59fca83abae9bb0365c 350w)
UC Davis FD (CA)
![PulsePoint Respond Group Unit Selection Saratoga FD](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Saratoga_Group_Unit_Selection_iPhone14Pro_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1706806787&s=84d9448f84553ff488eff6c2d24be23e 350w)
Unit/Group Notifications
Group Examples
Agencies can define their notification groups to best meet organizational needs. View the adjacent images for common examples, including notifications by role, unit, or group of units.
Get started by visiting how to use unit/group notifications.
The % sign represents any sequence of characters and may be used to simplify unit definitions (e.g., Car% represents Car1, Car33, Car410...).
Map Layers
Pre-arrival information that turns travel time into strategy time.
v4.16 adds two new map layers for on-duty use - hydrants and preplans.
Agencies must supply hydrant and preplan data to enable this feature.
![PulsePoint VR Hydrant and Preplan Layer Selector Icons](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_VR_Hydrant_Preplan_Layer_Selector_Icons_430px.png?w=430&h=190&auto=compress%2Cformat&fit=crop&dm=1666742047&s=2d5a0bd967b145707aba6b17942e55f6 430w)
![PulsePoint Respond Hydrant Layer](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Hydrant_Layer_iPhone14Pro_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1666748353&s=cb7384766792293d09ad98b060ccf00a 350w)
![PulsePoint Respond Hydrant Detail for H-15684](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Hydrant_Detail_H-15684_iPhone14_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1672159802&s=be30ee8e1ff16d3dd12c7c1531ce6101 350w)
![PulsePoint Respond Map Settings](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Map_Settings_iPhone14_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1677269676&s=8deabf45edf9c9fef8918d1ae4e63ae9 350w)
Map Layers
Hydrants
Firefighters can easily display the fire hydrant map layer when responding to incidents that may require a hydrant. Icon colors can be used to indicate expected hydrant performance or to meet other local standards. Taping a hydrant icon displays additional hydrant characteristics, such as flow and outlet configuration, if available.
Map Layers
Preplans
The preplan map layer allows agencies to make existing preplan information effortlessly available to responding personnel. Simply display the preplan layer when access to plan documents may be needed.
Purple preplan icons indicate the presence of a plan. Tap the icon to display the plan.
![PulsePoint Respond Preplan Layer](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Preplan_Layer_iPhone14Pro_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1666748183&s=f0696f37ab8e65b669ce35566e93d561 350w)
![PulsePoint Respond Preplan Example](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Preplan_Example_Church_of_the_Valley_iPhone14_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1672463896&s=8c5f9192b80c4b0e58439e29a8d06437 350w)
![PulsePoint Respond Preplan Layer Multiple Files](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Preplan_Layer_Multiple_Files_iPhone14_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1674323757&s=7c212640c5a03e199e7506fb4dfcafd9 350w)
![PulsePoint Respond Map Settings](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Map_Settings_Hydrant_Preplan_iPhone14_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1677270654&s=9c5b52b946acc72009dce1f8fe291bb7 350w)
Destination View
Go there before you get there
![PulsePoint Respond Look Around Single Family Dwelling](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Look_Around_Single_Family_Dwelling.png?w=304&h=190&auto=compress%2Cformat&fit=crop&dm=1667143717&s=82efa3b5a321562abf0a2c77d8c42103 304w)
With Destination View you can view imagery of where you're going before you arrive. Look Around is a technology feature in Apple Maps that provides interactive 360° panoramas of street-level imagery. Our Android version already provides similar functionality with Street View.
Look Around is only available in select cities, but the list continues to grow.
Destination View
Destination imagery
Tap the Look Around thumbnail to view an interactive 360° daytime panorama of the destination address. The imagery can be panned, zoomed, and tilted to determine business or structure type, evaluate exposures, sight utility lines, identify access challenges and generally improve situational awareness while traveling to the scene.
The Destination View thumbnail will also appear on the CPR-needed Alert screen when imagery is available.
![PulsePoint Respond Destination View Map](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Look_Around_CF_iPhone14Pro_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1666909009&s=307fabce74314cacf93da461801e9a1e 350w)
![PulsePoint Respond Look Around Fullscreen Image](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Look_Around_Fullscreen_CF_LAFD_iPhone14Pro_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1666909030&s=8da3628d4a792dbffca3fb279087b8ec 350w)
![PulsePoint Respond Residential CPR Alert](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Residential_CPR_Alert_iPhone14_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1672880468&s=4e847e2d63f8de6b3e7b234e44b3ab65 350w)
Registered CPR Responder / Professional Responder
Event Chronology
Know the whole story
![Incident clock timeline](https://pulse-point.transforms.svdcdn.com/staging/default/Clock_timeline_285px.png?w=285&h=200&auto=compress%2Cformat&fit=crop&dm=1666877759&s=fd4a11db3ef43f74366da42aff53ad21 285w)
The event chronology provides valuable, real-time information that is often unavailable to responding personnel. Incident narratives (i.e., CAD notes) provide unique insight into a progressing event that, when shared, can help provide a common operating picture and improve situational awareness.
Not all dispatch system integrations support this feature.
Event Chronology
Incident narrative
The narrative timeline appears on the incident detail page. It includes all entries from event creation through final disposition and is continually updated in real time.
Reverse the order of the entries by tapping the sort icon (up/down arrow) at the top of the narrative section.
![PulsePoint Respond Incident Detail with Narrative](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Incident_Detail_Narrative_Sort_iPhone14_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1668804337&s=98a64d388742bb90a29022c154da251e 350w)
![PulsePoint Respond Incident Narrative](https://pulse-point.transforms.svdcdn.com/staging/default/PulsePoint_Respond_Incident_Detail_Narrative_Fullscreen_iPhone14Pro_350px.png?w=350&h=708&auto=compress%2Cformat&fit=crop&dm=1666880479&s=2891ac292cd76a870834313f6620d654 350w)
Webinar
v4.16 Pro Feature Webinar
Join the PulsePoint staff for a tour of the new features found in v4.16.